Submitted by Rashmi on Tue, 2016-12-27 12:28 Mangaluru: BOSCOSS is a familiar name in state among PUC science students. Textbooks published by BOSCOSS and tutorials run by the BOSCOSS are popular among students and teachers’ fraternity in Dakshina Kannada district. But the publication house BOSCOSS was taken to court by a student who sued the organisation over refunding the fee amount. KH Pooja, a Mangaluru resident and a I PUC student at St. Aloysius college in the city, had joined BOSCOSS tutorials for vocational and regular coaching for II PUC in 2012. She paid the full fee amount and coaching was to start in March. But Pooja failed in her I PUC exam, making her ineligible to attend II PUC classes. So she discontinued her coaching at BOSCOSS and requested the organisation to refund the fee. But BOSCOSS declines to do so, forcing Pooja to approach the Dakshina Kannada District Consumer Disputes Redressal Forum. On being summoned by the forum, BOSCOSS management stated that fees had been received on the condition of no refund. Hence, they requested for the dismissal of the case. After listening to both the versions, the forum upheld Pooja’s argument. In its judgement, the forum stated that in cases such as Pooja’s, institutions are liable to refund fees of students who had discontinued/withdrawn from the institute. Thus, the forum directed BOSCOSS to refund the entire fee (Rs.20,000) along with the litigation expenses.