Wipro launches total customer centricity solution for manufacturing sector

Wipro launches total customer centricity solution for manufacturing sector

Submitted by alvin on Wed, 2016-05-25 20:30 Bangaluru: Wipro Limited, a leading global information technology, consulting and business process services company, announced the launch of Total Customer Centricity (TCC), a Master Data Management solution for the manufacturing sector. The Wipro solution will be powered by the Informatica Master Data Management (MDM) suite of solutions.   TCC) will enable global manufacturers to transition from a product-centric to a customer- centric approach. TCC will also provide visibility into the relationships between devices, locations and customers. The solution will allow manufacturers across the globe capture a comprehensive, single view of each of their customers and products.    TCC will help them manage customer relationships across business processes and business lines and enable end-to-end customer lifecycle management. This helps reduce maintenance and support costs, and facilitates secure data exchange between distributors and partners. It also enables faster customer on-boarding after a merger or acquisition and enhanced customer value management.    Pallab Deb, Vice President